Question 1

Do you offer free site surveys?

Accepted Answer

Yes. We offer completely free, no-obligation site surveys across Manchester and Greater Manchester. One of our engineers will visit your property, assess your security needs, and provide a tailored recommendation with a transparent quote.

Question 2

What areas do you cover?

Accepted Answer

We cover Manchester and the whole of Greater Manchester including Salford, Stockport, Bolton, Oldham, Rochdale, Bury, Tameside, Trafford, and Wigan. Contact us if you're unsure whether you're in our coverage area.

Question 3

Do you work with both homes and businesses?

Accepted Answer

Absolutely. We serve homeowners, landlords, retailers, offices, warehouses, schools, hospitality venues, and construction sites. Whether it's a two-camera home setup or a 60-camera commercial system, we handle it.

Question 4

Can I view my CCTV on my phone?

Accepted Answer

Yes. Every CCTV system we install comes with full remote viewing setup included. You can watch live feeds and play back recordings from your phone, tablet, or laptop from anywhere in the world at no extra monthly cost.

Question 5

Do you offer maintenance contracts?

Accepted Answer

Yes. We offer annual maintenance contracts covering CCTV, alarms, fire detection, and access control. Contracts include scheduled servicing visits, priority callout response, and discounted parts and labour.

Question 6

Can you service systems installed by another company?

Accepted Answer

Yes. We service and maintain systems regardless of who originally installed them. If your current provider isn't delivering, get in touch.

Question 7

Do you offer 24/7 monitoring?

Accepted Answer

Yes. We offer professional alarm and CCTV monitoring through accredited monitoring centres. Monthly and annual packages are available for both residential and commercial clients.

Question 8

How long does a typical CCTV installation take?

Accepted Answer

Most residential installations are completed within a single day. Commercial installations vary depending on the number of cameras and complexity of the site, but we'll give you a clear timeline during the site survey.

Question 9

Do I need planning permission for CCTV?

Accepted Answer

In most cases, no. Residential CCTV on your own property doesn't typically require planning permission. However, if your cameras capture images beyond your property boundary, you have responsibilities under UK data protection law. We'll advise you during your site survey.

Question 10

Are your fire alarm installations compliant with UK regulations?

Accepted Answer

Yes. We design and install fire detection systems that meet BS 5839 and the Regulatory Reform (Fire Safety) Order 2005, and provide full documentation and certification.

Question 11

How much does CCTV installation cost?

Accepted Answer

It depends on the number of cameras, the type of system, and the layout of your property. We provide free site surveys and no-obligation quotes so you know exactly what to expect before committing.

Frequently Asked Questions